The document summarizes a consultation event to develop care quality standards across 12 councils in the North East region of England. It discusses who is leading the effort, how they are helping by researching existing standards and getting input from various stakeholders, and what the standards may address such as choices offered, information provided, and customer experience. It also outlines how standards could be monitored for different types of services and next steps which include piloting the standards in 3 local authorities before finalizing the framework.
